Our bostogel privacy policy

Our bostogel Platform Privacy Notice

This page describes what we collect when you use bostogel and how we keep that data protected. We collect personal information to verify your account, process your payments, and confirm compliance with our terms. We do not sell your data to third parties, and we apply encryption to keep account details secure.

Our bostogel privacy commitment covers email address, phone number, identity documents, payment method details, and account activity records. We use this information to run the platform, prevent fraud, settle transactions, and respond to support requests. We also use analytics to understand how our sportsbook, live-dealer tables, slots, and esports markets are used, so we can improve service quality.

We know privacy matters, especially when you handle payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We keep those records secure and share them only with payment processors and compliance services. Our services are available only where local law permits, and you are responsible for verifying your access in your own jurisdiction.

Our bostogel data collection and use

We collect your email, phone number, and name when you create an account on bostogel. We also ask for identity documents such as a national ID card or passport to verify your account. During the verification process, we may ask for a selfie or payment method proof to confirm your identity matches our records.

We use this information to prevent duplicate accounts, detect fraud, and comply with regulatory requirements in your jurisdiction. We also collect your account activity: which sportsbook markets you visit (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), whether you access live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), which slots you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and which esports markets you follow (Mobile Legends, Free Fire, PUBG Mobile). We do not use this activity to profile you for targeted advertising; we use it to understand platform usage and spot account irregularities.

Our bostogel payment data handling

When you deposit or withdraw via GoPay, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, timestamp, and wallet or account number. We keep these records to match future withdrawals with registered payment methods and to detect suspicious activity.

We do not store your full payment credentials such as passwords or pins. Our payment processors handle that encryption separately. We only store enough information to route your transaction and confirm it matches your account record. If you change your payment method, we ask you to verify the new method before we accept it.

Our bostogel third-party processors

We share your data with payment processors, identity verification services, and compliance consultants. These processors help us settle transactions, confirm your identity, and meet regulatory obligations. We require them to keep your data confidential and to use it only for the purposes we specify.

We may also share aggregated, anonymized data with analytics services so we can track platform performance. This data cannot be traced back to you personally. We do not share your personal account activity with marketing partners, advertisers, or brokers.

Our bostogel data retention and deletion

We keep your account data as long as your account is active and for a period afterward to comply with regulatory requirements. If you close your account, we retain records needed for audit, fraud prevention, and legal compliance. We delete unnecessary personal data after the retention period expires, unless we are required by law to keep it longer.

If you believe we hold incorrect data about you, you may contact our support team to request a correction. We will review your request and update records if the correction is valid. We process such requests within a reasonable timeframe, subject to our verification procedures.

Personal data

We use this term for information that directly identifies you, such as email, phone, name, and identity document number.

Account activity

We use this term for records of which games, markets, or tables you access on bostogel, without recording specific bets or outcomes.

Payment record

We use this term for deposit and withdrawal transaction details, matched against your registered account.

Our bostogel privacy rights and contact

You have the right to access the personal data we hold about you on bostogel. You can request a copy of your account record by contacting our support team through our Help CenterWe will provide the information in a clear format within a reasonable timeframe.

You also have the right to request correction of inaccurate data and, in some jurisdictions, the right to request deletion of certain personal data. We will review your request and respond according to applicable law. We may retain some data if we are required by regulation or if deletion would harm fraud prevention efforts.

Our bostogel cookies and tracking

We use cookies to keep you logged into your account and to remember your language preference. We also use analytics cookies to track how many users visit each section of our platform (sportsbook, live dealer, slots, esports) and which payment methods are most popular. These cookies do not contain personal data; they store only an anonymous session ID.

You can disable cookies in your browser settings, but some features of bostogel may not work properly. We do not use third-party advertising cookies to track you across other websites. Our analytics do not follow you outside the bostogel platform.

Our bostogel policy updates

We may update this privacy notice from time to time as our platform evolves or as law changes. If we make material changes, we will notify you by email or by posting a notice on our Terms page. Your continued use of bostogel after an update means you accept the revised policy.

If you have questions about our privacy practices or how we handle your data, please contact our support team. Users in Jakarta, Surabaya, BandungMedan, and Semarang can reach support through the same channels. We will respond to privacy inquiries within a reasonable timeframe.

Our bostogel closing note

We take privacy seriously because we handle sensitive personal and payment information. Our approach is to collect only what we need, encrypt what we store, and share data only with trusted processors. We do not sell your information, and we do not use it to target you with marketing. We treat your account data with respect and keep it secure.

This privacy notice applies to our bostogel platform and covers sportsbook, live-dealer tables, slots, and esports services. If you have specific privacy concerns or requests, please use our Help Center to reach our team. We are here to help clarify how we handle your data and to address any questions you may have.